COVID- 19 POLICY

In light of the current uncertainty that we are all facing, we are working with our clients to be as supportive and flexible as possible.

Please see a summary below of what we are implementing to assist you:

If you are required to postpone your booking date due to COVID-19 restrictions i.e. limited numbers on gatherings, Government lockdown or Government imposed rules we will:

  • Offer you a credit – We will work with you to find another suitable date (this will be subject to availability).

 

  • Alter your hire requirements – If your plans change i.e. a change of venue, guest numbers or you would like to hire different equipment then we will allow you to use your credit to hire other items and/or move event location (subject to availability and additional delivery / travel costs may be incurred)

 

Details to note:

  • If you postpone your event, you are still required to pay the outstanding balance by the original due date (14 days prior to your event)

 

If you are worried or you have any concerns about your event then please contact us and we can discuss how we can help.