FAQs

You Asked, We Answered

Where does Luna Hire deliver to?

We are a Geelong-based company but are happy to service Victoria wide. Delivery and collection is quoted on location and includes installation and packdown. After hours collection will incur an additional fee and this will be quoted with considerations to labour requirements, distance and staff requirements.

How much space do I need for the Cinema Packages?

We have two screen options available to cater for Victoria's unpredictable climate because we know there's nothing worse than the rain ruining your plans. 

 

Our outdoor inflatable screen requires 6m2 clear access to allow for tethering and projector positioning. It measures 4.5 metres (cnr to cnr) with total dimensions of 3.8m wide x 2.6m high. Access to power is required, however we can run extension cables of up to 20 metres. If you require set-up at a location not easily accessible to power, then we can provide generators at an additional charge.

Our steel frame screen is the perfect indoor/garage/patio option and has a similar viewing area of the inflatable screen. It measures 2.8 Metres wide and 2.3 Metres high and requires 4.4 metres depth for projector positioning.

Both screen set-ups will have cabling running from the centre of the screen to the projector table. We will set up your seating similar to that of a cinema, with an aisle in place removing all chances for the funny ones to make shadow puppets mid-film!

I've hired an outdoor cinema or jumping castle package but what if it rain after I've received delivery?

As Victorian's, we know how unpredictable our weather can be but never fear, we can provide you with an indoor screen solution as a suitable alternative (subject to availability). However, we know this won't always work for your situation so if the weather is looking a little dicey 48 hours out from your event, we will contact you to offer a transfer of dates. Full refund available if cancellation is made 60 days from your event date. 

Our Inflatables must adhere to strict safety protocols. Should winds of 40kms and upwards be forecast the week of your event, the offer of a credit will be provided for you to use for up to 12 months. Rain and other inclement weather conditions will be closely monitored the week of your event and discussions will be had with you prior to you taking hire. Should weather conditions be unfavourable once you have taken hire of goods, a refund or credit cannot be issued.

Can you screen movies during the day?

This one makes us a little sad but we're afraid projectors are designed for optimal viewing clarity at night. You can make the image out but it's quality is compromised by natural and artificial light. We set up your screens approximately 5pm (season dependent) and encourage your screen your movie after sundown.

Do you provide the movies?

We'd love to cater to everyone's tastes but just like music, movie preferences vary greatly. You can screen your movie via DVD/Bluray (we provide the player) or directly through one of your streaming subscriptions. You simply connect your laptop or Apple TV in to our projetor's HDMI outlet and voila, your own home cinema.

I still have questions, where can I find the answers?

You probably noticed we hire far more than just cinema packages and jumping castles but these are typically the items with the most variables and therefore the most questions but we understand if you have other burning questions you need the answers to. We love to help you, so drop us a line hello@lunahire.com.au or speak to us live by clicking on the "Let's Chat" pop up on your screen right now